Terms and Conditions

1. Acceptance of Terms

By accessing and using this website (www.malakhah.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. User Registration and Account

To make purchases on our website, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your password and identification
• Accept all responsibility for activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3. Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing. However:

• Product images are for illustrative purposes and may not reflect exact colors or sizes
• We reserve the right to correct any errors in pricing or product information
• Prices are subject to change without notice
• All prices are in Indian Rupees (INR) unless otherwise stated
• Prices include applicable taxes (GST) as per Indian regulations

4. Payment Terms

We accept payments through Razorpay. By making a payment, you agree to:

• Provide valid payment information
• Authorize us to charge your payment method for the total amount
• Understand that payment processing is handled by Razorpay, a third-party payment gateway
• Accept that all transactions are subject to verification and may be declined for security reasons

Note: All payments are processed securely through Razorpay. We do not store your complete payment card information on our servers.

5. Order Acceptance and Processing

Your order is an offer to purchase products from us. We reserve the right to:

• Accept or reject your order for any reason
• Cancel your order if the product is unavailable
• Limit the quantity of items purchased per person or per order
• Refuse service to anyone at any time

Once your order is confirmed, you will receive an order confirmation email with your invoice number.

6. User Conduct

You agree not to use the website to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the website's operation or security
• Use automated systems to access the website without permission

7. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of MALAKHAH or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

• MALAKHAH shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the product in question
• We are not responsible for delays or failures in performance due to circumstances beyond our control

9. Dispute Resolution

Any disputes arising out of or relating to these terms or your use of the website shall be governed by the laws of India. The courts of [Your City/State], India shall have exclusive jurisdiction over any disputes.

In case of any dispute, you agree to first contact our Grievance Officer (see Grievance Officer page) before pursuing any legal action.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: